Frequently Asked Questions

Q: How long can I stay for?

A: Bookings can be made as follows (please note bookings may be restricted to a minimum of 7 nights during peak periods).

Week Breaks:

(7/14 nights) Monday to Monday or Friday to Friday

Short Breaks:

Weekend (3 nights) Friday to Monday

Mid-Week (4 nights) Monday to Friday

Please note that during the height of summer & over Christmas & New Year we do restrict our breaks to week-only bookings.

Q: How many people do your lodges cater for?

A: Each of our lodges have two bedrooms and each of these feature a super king bed. Therefore primarily our lodges sleep 4 people. However, we are able to supply additional single beds (maximum one per bedroom) making each individual bedroom capable of sleeping 3 (2+1) and therefore meaning each lodge can sleep a maximum of 6 people if required.

Additional fees will be payable for any additional guests/beds and will be clearly stated at time of booking.

It is possible to rent all three lodges together for wedding parties, family gatherings and celebrations. Together our lodges sleep 12 people with a maximum of 18 people if additional beds are utilised.

Please contact us to discuss your requirements.

Q: I have booked for 2 people with a reduced occupancy discount. What does this mean?

A: Two people sharing one bedroom will qualify for a 'reduced occupancy' discount. This means that one end of your lodge (i.e. one bedroom and corresponding en-suite) will be locked off for the duration of your stay. This enables us to offer guests a discounted rate as our laundry and houskeeping costs are reduced. Please do let us know if you have a preference as to which bedroom you would like us to make up for you.

Q: What are your arrival & departure times?

A: Arrival time is after 3pm and guests are asked to vacate their lodge before 10am on the day of their departure. Should you plan on arriving later than 5.30pm, please notify us in advance and arrangements will be made for simple key collection where necessary.

Q: Is linen included?

A: All bed linen, bath towels, hand towels, sauna/spa towels and adult bathrobes are included. Additional bed linen, towels and bathrobes will also be included where additional guests/ beds have been booked.

Q: Is smoking permitted?

A: All our lodges are non-smoking. We politely request that smokers utilise the ashtrays provided when smoking outside.

Q: Are pets allowed?

A: Regretfully we do not accept pets, with the exception of Guide dogs by prior arrangement.

Q: How near are you to towns of interest?


Ipswich - 10 minutes

Woodbridge - 15 minutes

Aldeburgh - 30 minutes

Southwold - 40 minutes

More details can be found on our Find Us page.

Q: How can I get to you?

By Car:
Fynn Valley Holidays are are approximately 15 minutes from junction 51 of the A14 via Coddenham. Alternatively you can leave at junction 53 and travel around Ipswich to reach us.

Fynn Valley Holidays are approximately 15 minutes from junction 55 of the A12 (A12/A14 Copdock Interchange) via Ipswich.

By Train:
Ipswich station with direct links to Liverpool Street is a 15 minute taxi journey away. Taxis are usually available from directly outside the station.

Woodbridge station is a 20 minute taxi journey away. Taxis are usually available from directly outside the station.

By Plane:
We are approximately 1hr from both Stansted and Norwich airports.

Q: What are your Booking & Cancellation Conditions?

A: Our full Booking & Cancellation Conditions will be sent to you with your Booking details. Full details can also be read here. Should you have any question about our Booking & Cancellation Conditions, please do not hesitate to contact us. Please note that we retain the right to update our Booking & Cancealltion Condtions at any time.

Q: Can I amend my booking?

A: Please notify us as soon as possible if you wish to make any changes to your original booking. Should you wish to add any additional people to your booking this can be done provided our maximum occupancy is not exceeded. This will incur additional fees if additional beds are required.

Q: I have an allergy to feathers and therefore wondered if you could change the bedding?

A: Simply notify us in advance and we can happily ensure your bed is made up with non-feather bedding.

Q: Do your lodges have WiFi?

A: Yes, all of our lodges have free of charge WiFi. Please note however, that we are in a rural location and therefore the WiFi signal can reflect this. Mobile phone reception is usually fine for all networks.

Q: What basics are provided in my lodge?

A: We provide tea, coffee, sugar, filter coffee, salt and pepper, olive oil, tin foil, dishwasher tablets and washing up liquid. We also provide an initial supply of bin bags and toilet rolls.

General Facilities

  • Free Wifi
  • Private Sauna
  • Private Hot Tub
  • Room Service
  • Parking
  • IPAD
  • SONOS System
  • Golf
  • Restaurant

Fynn Valley luxury lodges are the ultimate indulgence in self-catering; offering space, luxury and comfort above and beyond your expectations.

Need help? Call us

01473 785 005 Monday to Friday 9.30am – 5.30pm